Each dwelling unit may not be occupied by more people than the number of beds it is provided with. It is strictly forbidden to allow the apartment to be occupied, even temporarily, by persons other than those declared at check-in. Any exceptions must be agreed in advance with reception for the necessary legal formalities.
Any external visitors must leave a valid identity document at reception, which will be returned when they leave the property. Any breach, even occasional, of this rule will result in immediate termination of the contract. Subletting is expressly forbidden.

The apartment is granted for use exclusively to responsible adults. Guests confirm that they have no legal impediment to entering the property and that they assume full responsibility for the people accompanying them.

Except for particular needs stated by the client and agreed in advance with reception, check-in is from 2:00 pm to 5:00 pm. On arrival, guests must hand their valid identity documents to reception for the legal formalities.

After deducting any deposit paid at the time of booking, the balance of the stay and any additional charges must be paid on arrival. Payments are accepted in cash, by debit card and by Visa and Mastercard credit cards. Cheques are not accepted.

In the event of early departure, no refund is given for the days not used. If the keys are lost, the client is required to reimburse the costs of duplicating or replacing them.
On departure, the apartment must be vacated by 10:00 am on the day of departure. After that time, staff are authorised to enter the apartment to begin cleaning. After 10:00 am the indicated common areas remain available.

Rubbish must be removed from the apartment, correctly sorted and placed in the shared bins located near the gate.
If no one is at reception at check-out, guests must leave the keys in the lock of their apartment and report their departure via WhatsApp at +39 320 8379766

Parents or accompanying adults must supervise minors at all times, preventing them from putting themselves in danger (in particular on the descents and when accessing the sea), causing damage or disturbing others. Minors must be assisted going down to and coming back from the sea.

Pets are not allowed unless declared and authorised in advance. If accepted, they must not cause any disturbance. Dogs must always be kept on a lead and under the close supervision of their owners. It is strongly recommended not to leave dogs alone in the apartments. Any damage caused by animals to persons, property or facilities must be fully compensated by the guests. Animal waste inside the property must be picked up immediately.

The property is set in a Mediterranean park of about 11,000 sq m. Despite regular pest control and a careful cleaning programme, wildlife and insects may occasionally appear — phenomena typical of the natural setting we are part of.
Guests are asked to cooperate in minimising the risk of the presence of animals or insects by following these simple rules:

• Do not leave food or leftovers inside the apartment or on the terraces unattended.
• Keep food and sweets in tightly closed containers and do not leave them unattended.
• Do not throw rubbish on the outdoor floors or near the apartment.
• Close cupboards and containers carefully after use.
• Dispose of rubbish in the shared bins regularly.

The occasional presence of wildlife and insects is not attributable to the property, but to external environmental factors. If reported, management will act promptly where possible, with targeted cleaning and pest-control measures.

Each apartment has a lit pathway and an independent entrance. Guests are required to use it with respect for the peace and quiet of others.

The terraces and porches are for the exclusive use of the relevant apartment and may not be crossed by other guests or outsiders. Guests are also asked to avoid shouting or noisy behaviour that may disturb the neighbours.

Vehicles must be parked in the designated spaces. Each apartment is allocated a single parking space. Motorbikes must be parked exclusively in the area dedicated to them. Access to the small square in front of reception is allowed only for loading and unloading. The car park is unattended: management and the owners are not liable for theft or damage.

The noisy use of radios, televisions, other devices or musical instruments is not allowed. In particular, from 1:30 pm to 3:00 pm and from 10:30 pm to 9:00 am, the volume of sounds and voices must be kept at a level that does not disturb the neighbours.

It is forbidden to throw into the drains any materials that could clog the pipes. Please use the appropriate containers.

Lighting fires and using traditional barbecues is forbidden, in accordance with current regulations. Electric barbecues are allowed.

It is forbidden to move furniture, tableware, equipment or shared furnishings without authorisation. The kitchen must be used in compliance with the rules. Any damage to the appliances or to the kitchen must be compensated.

Smoking is forbidden in the apartments and covered areas. It is allowed only in the designated outdoor areas, taking care not to leave cigarette butts or other litter.

Guests may use the sun loungers, umbrellas, kayaks, SUPs and other equipment available in the dedicated room, taking care to put them back properly after use in the same place where they were found. Kayaks and SUPs must be tied up appropriately after use.
The use of the equipment and bathing are at the guests’ exclusive risk. We recommend using a life jacket when using the equipment and, if necessary, also for bathing. The use of kayaks and SUPs is not advised in strong wind or rough sea.
Guests must pay the utmost attention to the paths, surfaces and common areas, especially where surfaces are wet (including the solarium area), in order to avoid slips, trips or falls, which remain their sole responsibility.
Any damage, loss or improper use of the equipment must be fully compensated by the guests. There is no lifeguard service. Management and the owners are expressly released from any liability for accidents or incidents of any kind.
Rubbish must be taken back to the designated areas. The shared toilet must be used respectfully and left in a decent condition.
For dog bathing, guests are required to check and comply with the provisions of the current municipal ordinance.

Staff are authorised to enter the apartment, with prior notice where possible, for maintenance, safety or cleaning reasons, even in the guests’ absence, while respecting their privacy.

If you have any comments about the cleaning, please contact reception: our staff will step in to remedy any unintentional shortcomings.

The final cleaning and the first supply of sheets and towels are included in the rental price.

There is no daily cleaning service. A single free linen change is provided, on request, only for stays longer than 7 nights. Any additional changes and extra linen supplies are available on request for a fee.

• Set of 3 towels (body, face, bidet) €5.00
• Bath mat €2.00
• Double bed linen set with 2 pillowcases €8.00
• Single bed linen set with 1 pillowcase €5.00

The apartment must be returned in a decent condition and it is forbidden to leave rubbish, dirty tableware or personal belongings. In the event of mess or the need for extraordinary additional cleaning, extra charges may apply. Should a guest forget items in the apartment, they may arrange collection themselves by courier, at their own expense.

The property is not liable for the loss of guests’ belongings and/or valuables. Each guest must take due care in looking after their own belongings. Each apartment has a safe; the key is available at reception. The property is also not liable for damage resulting from force majeure or the nature of things, such as weather events, natural disasters, gusts of wind, falling trees, branches or other plant matter.
Under no circumstances, on departure, will discounts or refunds be granted to cover any actual or alleged disruptions connected with such events.
Anyone who causes damage to the building, the movable property, the equipment, and so on is held legally responsible under current regulations. Theft and intentional damage will be reported immediately.
The property assumes no obligation to store, ship, or forward, for any reason whatsoever, any items, personal belongings, or property left behind by guests inside the apartment or common areas.

The amount includes all utilities: electricity, water, gas, air conditioning. Wi-Fi connection included.

For security reasons, some common areas of the property are subject to video surveillance in compliance with current data protection legislation (EU Reg. 2016/679 – GDPR). The footage is processed solely for security and asset-protection purposes and may be viewed only by authorised staff. By staying at the property, guests declare that they are aware of the presence of the video surveillance system.

Reception has no fixed opening hours. Check-in, check-out and assistance for any need can be managed via WhatsApp. Guests are invited to contact us at: +39 320 8379766. We will reply as soon as possible.

All apartments and systems are checked and maintained regularly. Any defect or problem must be reported promptly to reception and will be resolved as quickly as possible. We ask for your understanding where it is not possible to solve the problem promptly for reasons beyond our control, such as public holidays, lack of immediate availability of spare parts, interruption of an external service, and so on. The Residence is not liable for any disruptions due to the total or partial lack of supplies such as electricity, water, telephone line or internet connection that are beyond our control. In any case, if the complaint is made at the end of the stay and therefore of the time spent at the residence and/or after departure, it will not be taken into consideration.